Effective Date: [04/20/2025]

Acceptance of Terms

By using the Signature Partners website or services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our services.

Our Services

Signature Partners provides vacation rental or corporate rental advisory services. We aim to improve property and asset performance through strategic guidance, operational tools and process improvements. We do not act as a full service property manager, real estate broker, attorney, tax advisor, or financial planner. 

Your Responsibilities

You agree to:

  • Provide accurate and complete information when engaging with our services.
  • Safeguard your account credentials and notify us of unauthorized use.

You may not:

  • Misrepresent your identity
  • Use our platform for unlawful purposes
  • Upload or share infringing, harmful, or illegal content
  • Collecting or storing personal data about others without consent

License & Access

We grant you a limited, non-transferable license to access our services for personal or business use, conditioned on compliance with these Terms.

Intellectual Property

All content, designs, text, logos, and materials on this website are the intellectual property of Signature Partners or our licensors. Unauthorized use is strictly prohibited. All goodwill from use of our marks inures to our benefit.

Account Security

You are responsible for maintaining the confidentiality of your account. We reserve the right to suspend or terminate access for misuse or security breaches.

Compliance with Laws

You agree to comply with all applicable federal, state, and local laws—including those governing data privacy, fair housing, and STR operations. Clients are solely responsible for ensuring compliance with all local, state, and federal short-term or mid-term rental regulations, ordinances, and licensing requirements. Signature Partners provides general guidance but does not assume liability for regulatory compliance or any resulting penalties, fines, or legal actions.

Confidentiality

Signature Partners treats all proprietary and sensitive client information as confidential and takes reasonable measures to protect it from unauthorized disclosure. However, we cannot guarantee absolute security against third-party breaches or unauthorized access beyond our control. Confidential information will not be shared with third parties without your consent, except as required by law or as necessary to provide our services.

Disclaimer of Warranties

All services, materials, and information provided by Signature Partners are offered “as is” and without warranties of any kind, express or implied. We do not warrant or guarantee any specific business outcomes, financial results, occupancy levels, or performance metrics.

Results from our advisory services depend on a variety of factors—including market dynamics, property characteristics, and the extent to which our recommendations are implemented—and may vary significantly from client to client.

Any guidance related to legal, tax, regulatory, or real estate brokerage matters, whether expressed or implied by Signature Partners staff, contractors, or content, is not intended as a substitute for professional advice. Clients are responsible for consulting with qualified, licensed professionals in those respective fields prior to making business decisions.

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the services provided:

  • The parties agree to first attempt to resolve the dispute through good faith negotiation.
  • If unresolved, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) in the state where Signature Partners is headquartered, unless otherwise agreed in writing.
  • Each party shall bear its own costs and attorneys’ fees, unless the arbitrator determines otherwise.
  • This does not preclude either party from seeking injunctive relief in a court of competent jurisdiction

Limitation of Liability

To the fullest extent permitted by law, Signature Partners is not liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, or data arising from your use of our services, reliance on our advice, or client non-compliance with regulations. Our total liability, if any, shall not exceed the amount you paid us in the prior twelve (12) months. No claim may be brought more than one (1) year after the cause of action arises.

Payment Terms & Refund Policy

Payment Schedule: Payment for services is due as specified in your service agreement or invoice. Unless otherwise stated, payment is required before the commencement of services.

Refund Policy: Discovery calls are complimentary. Fees for paid services are non-refundable once services have commenced or deliverables have been provided, whichever occurs first. Refunds are available only if Signature Partners fails to deliver agreed-upon deliverables within the specified timeframe, after being given a reasonable opportunity to procure. No refunds are provided for change of mind or for services already rendered.

Termination

We may suspend or terminate your access at any time for violations of these Terms or applicable laws.

Modifications

We reserve the right to modify these Terms at any time. Updated terms will be posted on our website. Continued use of our services indicates acceptance.

Contact

For questions regarding these Terms: info@signaturepartnersco.com